About this site

An independent Australian NBN speed reference — plain-English, ACCC-grounded, and never a lead funnel in disguise.

See why your NBN is slow See what's covered

Who runs internetspeedtest.au

internetspeedtest.au is operated by Eprotech Pty Ltd (ABN 43 644 335 535), an Australian company registered in New South Wales. This is an independent consumer reference, not affiliated with, endorsed by, or acting on behalf of any government authority, the ACCC, NBN Co, or any internet provider. We exist to help frustrated Australian broadband bill-payers understand one thing: whether the connection they pay for is actually delivering the speed they were sold. We do not sell modems, we do not dispatch technicians, and we do not run a paid provider-comparison marketplace. The site earns its keep through advertising displayed alongside our diagnostic and benchmarking content, which keeps the speed test and the guides free to use.

How we ground every speed claim

Every quantitative claim on this site — a typical evening speed, an NBN speed tier, a realistic figure for a connection technology — names its source and its date. Our two grounding authorities are the ACCC and NBN Co.

ACCC — Measuring Broadband Australia

We take busy-hour (typical evening, 7pm–11pm) performance figures from the ACCC's Measuring Broadband Australia programme and cite the report edition and date each time.

NBN Co

Speed-tier definitions and connection-technology detail (FTTP, FTTN, FTTC, HFC, Fixed Wireless, Satellite) are grounded in NBN Co's published wholesale specifications, verified current at the time of writing.

Dated and re-checked

ACCC figures change every quarter and tiers are revised over time, so each figure carries its date and we re-verify against the live source rather than reciting a number from memory.

What we do with your speed test data

We never sell, license, or on-sell your speed test or underperformance results to internet providers or any third party. When you run a test, the reading is there to help you interpret your own connection — nothing more. This site is a neutral reference, not a lead funnel in disguise: we do not pass your details to a retail service provider, and we do not operate an affiliate comparison marketplace. Our tool flags likely causes of poor performance and shows how your reading compares to what your plan promises; it does not lodge a formal complaint with the TIO or your provider on your behalf, and it does not guarantee any provider will fix, remediate, or compensate. We are not an ACMA-authorised testing tool — we are an independent consumer reference that surfaces data to support your own conversation with your provider.

Where to start if your NBN feels slow

This page is about the site, not a diagnostic. The answers live on our dedicated guides.

  1. 1

    Find out why your NBN is slow

    Our cause-to-fix diagnostic hub covers peak-hour congestion, plan-tier mismatch, in-home wiring, Wi-Fi versus wired, modem age and connection technology.

  2. 2

    Check if your plan is delivering

    Compare your measured evening speed against your advertised tier, benchmarked to the ACCC's typical evening speed figures.

  3. 3

    Understand your speed tier and technology

    See realistic speeds by tier and by connection type before you decide whether to upgrade or complain.

Our editorial standard

Our content is prepared and reviewed by the Eprotech Education Team against the current published figures from the ACCC and NBN Co. Because the ACCC's Measuring Broadband Australia figures are refreshed quarterly and NBN speed tiers are periodically revised — the legacy NBN 12 tier, for example, is being phased out — we treat any older figure as a prompt to re-verify rather than a fact to reprint. Where a figure has moved, we correct the page and update its review date. We write in plain English for a non-technical reader who is frustrated at a specific moment: a buffering stream, a slow evening, a bill they resent. Our aim is to be the calm, accurate, independent explanation that turns a raw speed number into a decision you can act on.

Official sources

The rules on this page follow the official requirements published by ACCC Measuring Broadband Australia; NBN Co. Always confirm current rules and fees with the authority before you book.

Frequently Asked Questions

Who runs internetspeedtest.au?
internetspeedtest.au is operated by Eprotech Pty Ltd (ABN 43 644 335 535), an independent Australian company registered in New South Wales. It is not affiliated with any government authority, the ACCC, NBN Co, or any internet provider, and it does not sell your speed data.
Is this NBN speed test accurate?
The test reports your device's real download, upload, latency and jitter at the moment you run it. We ground every benchmark against the ACCC's Measuring Broadband Australia figures, dated. We are an independent reference, not an ACMA-authorised testing tool, so we flag underperformance rather than certify it.
Do you sell my speed test data to internet providers?
No. We never sell, license, or on-sell your speed test or underperformance results to any internet provider or third party. Your reading is used only to help you interpret your own connection, and we do not pass your details to a retail service provider.
Are you affiliated with the ACCC or NBN Co?
No. We are an independent consumer reference operated by Eprotech Pty Ltd. We cite the ACCC's Measuring Broadband Australia programme and NBN Co's published specifications as sources, dated, but we are not endorsed by, partnered with, or acting on behalf of either body.
Do you lodge complaints or fix my NBN for me?
No. We surface data to help you understand your connection and support your own conversation with your provider. We do not lodge complaints with the TIO or your provider, do not guarantee any remediation or compensation, and do not sell or configure hardware.