Terms and conditions

The terms governing your use of internetspeedtest.au, operated by Eprotech Pty Ltd.

Read the scope of service See what's covered

Who Operates This Site

internetspeedtest.au is operated by Eprotech Pty Ltd (ABN 43 644 335 535, ACN 644 335 535), a company registered in New South Wales, Australia. Eprotech Pty Ltd is an independent operator and is not affiliated with, endorsed by, or acting on behalf of any government authority, the ACMA, NBN Co, or any internet service provider. By accessing or using this site you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, please discontinue use of the site.

Operator

Eprotech Pty Ltd (ABN 43 644 335 535, ACN 644 335 535), a company registered in New South Wales, Australia.

An independent site, not affiliated with any government authority or internet service provider.

Scope of Service and Honest Limits

This site provides free, informational broadband speed testing and diagnostic content for Australian users. It reports measured figures and general guidance only. The service has clear limits, set out below, and you should read them before relying on any result.

Flags, does not lodge

The tool may flag possible underperformance. It does not lodge formal complaints to the TIO, the ACMA, or your internet service provider on your behalf.

No guaranteed outcome

The site does not guarantee any provider-level remediation, refund, or compensation. It surfaces information only to help you understand your connection.

Informational only

Content and results are general information, not professional, legal, or technical advice. Measured figures may vary with your device, network, and conditions.

No data on-selling

The site does not sell, license, or on-sell your speed-test or performance data to internet service providers or any third party.

Use of the Site

You may use this site for lawful, personal, and informational purposes only. You agree not to interfere with the operation of the site, attempt to gain unauthorised access to its systems, use automated scripts or bots to run tests at scale, scrape content in breach of these terms, or use the site in any way that could damage, disable, or impair its availability for other users. Content published on this site, including text, layout, and design, is the property of Eprotech Pty Ltd or its licensors and may not be reproduced or republished without permission. You remain responsible for the equipment, connection, and browser you use to access the site, and for interpreting any measured result in the context of your own circumstances.

Accuracy of Measurements and Content

Speed-test results and diagnostic content are provided on an "as is" and "as available" basis. A speed test measures a single connection at a single moment, and results can be affected by your device, browser, home network, the time of day, and factors outside this site's control. While the site aims to present figures accurately, Eprotech Pty Ltd does not warrant that any result, estimate, or piece of content is complete, current, or error-free. You should not treat any single result as a definitive statement of your connection's performance, and you should verify anything important with your internet service provider before acting on it.

Advertising and Third-Party Links

This site is supported by third-party advertising, including Google AdSense. Advertisements and any external links are provided by third parties, and Eprotech Pty Ltd does not control, endorse, or accept responsibility for their content, products, or services. Your dealings with any advertiser or linked third party are solely between you and that party. This site does not operate as a paid comparison or affiliate marketplace, and it does not receive a fee for directing you to any particular internet service provider. Any decision you make based on third-party content is made at your own discretion and risk.

Liability, Governing Law and Changes

Frequently Asked Questions

Does this site lodge a complaint with my internet provider or the TIO?
No. The site flags possible underperformance and gives you information only. It does not lodge formal complaints to the TIO, the ACMA, or your internet service provider on your behalf. Any complaint remains your responsibility to make directly.
Does this site sell my speed-test data?
No. The site does not sell, license, or on-sell your speed-test or performance data to internet service providers or any third party. How personal information is handled is set out in the Privacy Policy for this site.
Is internetspeedtest.au a government or ACMA-authorised tool?
No. The site is operated independently by Eprotech Pty Ltd (ABN 43 644 335 535) and is not affiliated with, endorsed by, or authorised by any government authority, the ACMA, NBN Co, or any internet service provider.
Does using the site cost anything?
No. The site is free to use for informational purposes. It is supported by third-party advertising, including Google AdSense. There is no subscription, and the site does not charge you for running a test or reading its content.
Which law governs these terms?
These Terms and Conditions are governed by the laws of New South Wales, Australia. Nothing in them excludes rights under the Australian Consumer Law that cannot lawfully be excluded. Disputes are subject to the jurisdiction of the New South Wales courts.