A Sydney-served test that turns your speed number into a plain-English answer about your plan.
This test reports four readings from a Sydney-based server: download speed and upload speed in megabits per second (Mbps), ping (latency) in milliseconds, and jitter — the variation in that latency. A Sydney server keeps the measured distance short, so the result reflects your NBN connection rather than a slow overseas hop. Run it wired to your modem where possible; Wi-Fi adds its own losses that this reading cannot separate.
A single number is not a verdict. Compare your download reading against two figures for your plan: the advertised speed and the ACCC typical evening speed (the busy-hour 7pm–11pm benchmark the ACCC reports in Measuring Broadband Australia). If your evening result sits well below the typical evening speed your retailer quotes, that gap is what supports a complaint. For the full walkthrough — including which figure matters most and when a low result is normal — see our result-interpretation guide.
Plug into the modem so Wi-Fi loss does not distort the reading.
Run it between 7pm and 11pm — the ACCC busy-hour window where congestion shows.
Match your download against the advertised and ACCC typical evening speed for your tier.
A large shortfall at busy hour is the evidence that supports a retailer complaint.
A low number tells you something is wrong; it does not tell you why. The cause could be evening congestion on your line, a plan tier below what your household needs, ageing in-home wiring, an old modem, or your connection technology (FTTP, FTTN, FTTC or HFC). Each has a different fix, and each is covered on a dedicated page rather than crammed here. Start with the diagnostic hub to map your result to its likely cause, then check whether your plan is delivering what you pay for.
Map your slow result to its most likely cause — congestion, wiring, modem or technology.
Compare your evening speed against the ACCC typical evening speed for your tier.
See the realistic speed range for FTTP, FTTN, FTTC and HFC connections.
This is a free measurement and interpretation tool, not an official testing authority. It shows your speed from a Sydney server and helps you read that number against ACCC and NBN Co figures. It does not lodge complaints with your retailer or the Telecommunications Industry Ombudsman on your behalf — it surfaces the data so you can. It does not diagnose in-home Wi-Fi mesh or powerline hardware, provide live outage maps, or sell modems. Your speed result is never sold, licensed, or passed to any retailer or third party.
The rules on this page follow the official requirements published by ACCC Measuring Broadband Australia; NBN Co. Always confirm current rules and fees with the authority before you book.